IT service management—often referred to as ITSM—is simply how IT teams manage the end-to-end delivery of IT services to customers. This includes all the processes and activities to …

什么是 IT 服务管理 (ITSM)？ IT 服务管理（通常称为 ITSM）就是关于 IT 团队是如何管理面向客户的端到端 IT 服务交付的。 其中包括设计、创建、交付和支持 IT 服务的所有流程和活动。 …

Scale your IT service management by automating repetitive tasks. Automation enables you to provide outstanding customer support with a lean team, helping distributed teams thrive.

ITSM, or IT service management, is how IT teams manage the end-to-end delivery of IT services to customers. This includes all the processes and activities to design, create, deliver, and …

Taking IT management a step further is IT Service Management (ITSM). ITSM is how IT teams manage the end-to-end delivery of IT services – including selecting and managing ITSM …

Sep 2, 2024 · Efficient ITSM comprises four main processes: service request management, change management, problem management, and incident management. IT companies should …

Customers who need an end-to-end ITSM solution can find one in Jira Service Management, and the powerful platform features that come along with it. Meanwhile, development-focused …

Mar 30, 2023 · Originally, Jira Service Management was targeted solely at IT service management (ITSM) teams, who manage and maintain hardware and software for their …

When teams evaluate changes systematically, they can identify potential conflicts, estimate costs accurately, and maintain alignment with business goals. The ITIL change control process, …

Aug 20, 2023 · IT service management (ITSM) is a way companies implement and run their IT. It comprises various activities and processes that support the entire lifecycle of an IT service.