Apr 30, 2022 · Re: No Dial Tone But internet Working When your line is tested , if a fault is detected , the approximate location of the fault is indicated, if it is located at or close to your home , then you are …

Mar 4, 2025 · No dial tone after new modem installed. Phone worked before but not after. Plug a phone into the back of the modem phone port. No dial tone. Call Xfinity talk to live agent and tell them to …

Apr 14, 2025 · If you’ve got no dial tone after setting up your new modem, it usually means the voice portion hasn’t fully activated yet or the phone might not be plugged into the correct port. I’ve been …

Jul 17, 2024 · Re: No dial tone (PSTN) Hi Tim123, Thanks for the post and welcome to the Community. This is an automated response as I can see you have a question about BT’s Digital Voice service. …

Apr 30, 2025 · No dial tone on landline We have functional TV and Internet, but the phone lines are no operational. No dial tone and no inbound calls.

Dec 17, 2023 · I lost my dial tone on dec.14th,have gone through 4 chat box techs and no results, only BS, but no real response to the problem. I have many years of telephone equipment experience and …

Aug 22, 2021 · Re: phone line has no dial tone The 5c can be a bit iffy with not making good contact. Make sure the front plate is firmly clipped in place. I would unplug the hub completely whilst …

Jan 19, 2021 · Hello - we swapped out our old modem for the new smaller, tall square white xfinity modem 3 days ago and noticed our landline phone is no longer working. There's no dial tone and …

Jul 14, 2023 · My landline phone worked fine until yesterday and now has no dial tone. Cannot make or receive calls now. Phone is wired to Xfinity modem. The landline handsets are charged and being on …

Jul 16, 2025 · Hi user_2m46lp! Thanks for visiting our Xfinity Forum, letting us know about this no dial tone issue. I am sorry to know the voice service is down, but glad to know the internet is still up and …