Should you have any question or need to update your billing information, please contact our Customer Service and Support team at support@merimen.com or call us at 03-3385 3833.

New registration: Please click here to obtain the Fermion Merimen eClaim Registration Form to register to Fermion Merimen Online eClaim in order to participate to the COC.

Online Checking on NON-MOTOR claims status is only available for Retail Fire products i.e. House Owner and Householder, Fire Commercial, Engineering, Public Liability, Miscellaneous and Personal …

Click here to enquire the status of your existing claim. Note: You can submit additional document for your claim here

For additional documents upload to existing claim submitted via Client Portal, kindly click on status enquiry.

Please note that the new pricing will be effective on 1st December 2025, and parts loaded on the MERIMEN platform on and after 1st December 2025 will follow the revised system SAP pricing.

Click here to enquire the status of your existing claim.

We are pleased to announce that with effect from 22 November 2021, we are known as Fermion Merimen. Our services and commitment to you remain the same (if not more). Our contact details …

We have moved to a new portal. Click here to submit an online claim, or click here to check claim status.

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