If you recognize the account linked to the charge, log in and cancel the subscription. If you don’t recognize the account, contact us and we’ll help you sort it out.

Make sure you're logged in to the correct Canva account or team. From the homepage, select your profile icon. Select Settings. Go to Payments and plans, then select Billing. Next to your …

Learn about Canva’s refund policy for subscriptions, including why some requests may be declined, how long refunds take, and how to avoid future charges.

Canva plans automatically renew at the end of their billing period. You can cancel or pause your plan to prevent it from renewing automatically.

Fix a problem Canceling or pausing a Canva plan Switching a Canva Pro subscription plan Why did I get a credit or debit card error? Why have I been charged? Why was I charged twice for a …

If you've decided to cancel your Canva plan, follow the steps below. For Canva Teams, only owners and administrators can cancel or pause plans.

Delete your account from Settings. For Canva Pro and Canva for Teams users, cancel your plan first on canva.com or from where you upgraded to Canva Pro or Canva for Teams.

Your free trial ended Canva plans renew automatically. If you don't cancel before the trial ends, you'll be charged for the renewal. Don’t need it anymore? Cancel your Canva plan.

Learn how Canva’s yearly installment plans work in Brazil, including payment setup, eligibility, and billing, and how to cancel the plan.

Change a Canva Pro or Canva Business plan Change your Canva Pro, Canva Teams, or Canva Business plan from monthly to yearly, or yearly to monthly. Learn more about available …