BIG FLATS, NY (WENY) -- NYSEG will host an event next week for customers who have questions about their utility bills. The ...

We continue to receive complaints from NYSEG customers about their high energy bills. It's a story we've been following since ...

Patricia Nilsen, President and CEO of NYSEG and RG&E, joined Voices to discuss continued complaints from customers about ...

New York State Electric & Gas (NYSEG) has launched a pilot training program aimed at improving customer service by reducing ...

BINGHAMTON — New York State Electric & Gas and Rochester Gas & Electric are warning customers about an increase in scams and are reminding them to remain vigilant.

CHENANGO COUNTY, N.Y. (WBNG) -- According to the NYSEG Outages list, 2,140 Chenango County customers are without power. The ...

NYSEG shows us what it takes to get the power back on during an outage including the call center and out in the field.

WENY News is the ABC, CBS & CW affiliate serving Elmira, Corning, Ithaca, Watkins Glen, Mansfield, Wellsboro and communities ...

A major New York utility wants to connect with customers to help provide transparency over high electricity rates.New York ...

NYSEG has planned a community meeting to answer questions and help customers with billing assistance in Plattsburgh ...

The Energy Control Center operated by New York State Electric & Gas and Rochester Gas and Electric provided 90 percent accuracy in estimated times of restoration during fair ...