As a customer success manager, you are responsible for your customer’s success. This small but important change in how we think about account ... advertising agencies. Do I qualify?

Customer success leaders need strong visionary and management ... think asking your clients an endless series of questions means you are solving their issues, but the first thing you should do ...

About a year ago, Torres (pictured above) founded Agency AI, an AI-powered startup designed to automate tasks traditionally handled by customer success managers ... that can do a lot of the ...