Shedeur Sanders' slide in the 2025 NFL Draft included a prank call from someone pretending to be an NFL general manager. That led to the league launching an investigation into the matter ...

An Oklahoma County Detention Center employee has been fired and arrested ... Twenty minutes after the last phone call was made, Pike was discovered during a routine check by another detention ...

As India's digital transformation accelerates, Call Center Solutions for Small Businesses are becoming an indispensable tool for entrepreneurs looking to scale sustainably while offering fast ...

AT&T Inc. reported its first-quarter 2025 financial results, revealing a slight miss on earnings per share (EPS) compared to analyst expectations. The company posted an EPS of $0.51, just below ...

"Many of these scam centers have been able to manipulate the credit card terminals to make the name of the official company appear as the merchant when charging their 'fees,'" Couch-Friedman told TPG.

Scam call centers are metastasizing worldwide "like a cancer," according to the United Nations, which warns the epidemic has reached a global inflection point as syndicates scale up and spread out.

Call centers have long been front and center in providing customer service and support — in fact, IBIS World estimates that there are 36,787 customer care centers employing 305,000 individuals ...

The Tigers called up third baseman Jace Jung on Monday and sent Ryan Kreidler, who has played 17 games in center, down to Triple-A Toledo. So, who is their center fielder now? Their old shortstop.

OUR ISABELLE MARAK TAKES US BEHIND THE SCENES OF A DISPATCH CENTER AND SHOWS US WHAT IT TAKES TO BE THE FIRST PERSON TO ANSWER A CALL FOR HELP WHEN SOMEONE DIALS 911, THEY’RE MET WITH MORE THAN ...

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