Figures show over half of British Gas customers who contacted the energy giant for help reported a problem with the response.

Every energy supplier will be required to offer energy tariffs with low or no standing charges so customers can choose to pay these costs as part of the unit rate, under plans published by Ofgem. . .

The energy regulator is gearing up to introduce a series of major changes that could see you shelling out more or less on ...

The energy regulator Ofgem told BBC's Money Box that it is writing to chief executives demanding to know how many people have ...

The UK's Ofgem has launched a consultation on proposals to introduce energy tariffs with low or no standing charges.

British energy regulator Ofgem said on Thursday it has agreed with its French counterpart, CRE, to explore further ...

With just weeks to go before Ofgem finalises the cap, Lewis declared: "It's now nearly unthinkable that it'll drop—it's going to rise. The big question is how much." If E.on Next’s forecast ...

The energy price cap is officially being announced in April, from governing body Ofgem. The energy price cap is a limit on how much energy suppliers can charge for each unit of gas or electricity.

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This late fee is then repeated at six months and 12 months. Ofgem reviews and sets a level on how much an energy supplier can charge for each unit of energy including the standing charge every ...

Ofgem launched a consultation into the controversial charge last year and when it asked suppliers about offering zero or low standing charges, they said it was 'commercially unsustainable'.