We continue to receive complaints from NYSEG customers about their high energy bills. It's a story we've been following since ...

Patricia Nilsen, President and CEO of NYSEG and RG&E, joined Voices to discuss continued complaints from customers about ...

BIG FLATS, NY (WENY) -- NYSEG will host an event next week for customers who have questions about their utility bills. The ...

New York State Electric & Gas (NYSEG) has launched a pilot training program aimed at improving customer service by reducing ...

BINGHAMTON — New York State Electric & Gas and Rochester Gas & Electric are warning customers about an increase in scams and are reminding them to remain vigilant.

CHENANGO COUNTY, N.Y. (WBNG) -- According to the NYSEG Outages list, 2,140 Chenango County customers are without power. The ...

NYSEG shows us what it takes to get the power back on during an outage including the call center and out in the field.

New York State Electric and Gas is offering one-on-one sessions on Wednesday evening at the Beekmantown Town Hall to go over ...

WENY News is the ABC, CBS & CW affiliate serving Elmira, Corning, Ithaca, Watkins Glen, Mansfield, Wellsboro and communities ...

DELAWARE COUNTY, N.Y. (WBNG) -- On Sunday afternoon, NYSEG reported that more than 1400 customers in Delaware County are ...

As of Tuesday morning, nearly all Binghamton customers had their power restored, with only four remaining customers left ...

Rochester, N.Y. — NYSEG and RG&E are sounding the alarm amid a rise in scam attempts. The utilities said they've noticed more ...