In 2026, CRMs go far beyond simple customer lists. Modern CRM platforms are AI-powered growth engines, integrating everything from sales automation to marketing tools and support. My team and I have ...

News headlines Salesforce (CRM) is experiencing notable momentum in its AI initiatives, particularly with its Agentforce technology, which is expected to drive future growth. Recent analyst upgrades ...

Salesforce has underperformed in 2025, lagging the S&P 500 by nearly 39 points year-to-date. CRM is undergoing a pivotal AI-driven transformation with Agentforce and is expected to accelerate revenue ...

The Industry Leader Awards highlight the top technology vendors in customer service, marketing, and sales, covering enterprise and midmarket/small business CRM suites, contact center infrastructure, ...

Customer relationship management (CRM) systems benefit businesses by automating tasks, centralizing customer data, improving collaboration, and providing insights for targeted email marketing. However ...

Think your customer relationship management (CRM) tool is doing it all? You might be able to get even more out of it than you ...

The mission of Firehouse is to educate and inspire firefighters so that they can protect their communities and keep themselves safe. By providing news, lessons learned, tactical changes and focusing ...

Deepen customer relationships and drive more sales with agentic CRM solutions in Dynamics 365. Ensure your people and data are protected with a CRM solution that offers the highest levels of data ...