Tom Snyder: AI customer service saves money, but at a cost to satisfaction

The human brain doesn’t remember everything verbatim. It remembers meaning. Patterns. Emotional weight. That’s the standard ...

Introducing the ELLE Decoration A-List: hand-picked projects by the world’s best designers

Our new annual showcase of the best design projects, chosen by the editors of ELLE Decoration’s 25 international titles.
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Taylor Swift’s favorite restaurants in NYC for Travis Kelce date nights, drinks with pals and more

Welcome back to New York. In between canoodling with Kansas City Chiefs tight end Travis Kelce and hitting her favorite Electric Lady recording studio, Taylor Swift often spends her time in the Big ...