Not long after launching Siebel OnDemand and acquiring hosted CRM provider UpShot, Siebel Systems has set it sights on surpassing incumbent hosted CRM darling Salesforce.com. OnDemand, a $70 per seat ...

With Siebel's recent jump into the hyped market for hosted customer relationship management (CRM) solutions, the debate on CRM hosting has reached a boiling point. Fundamentally, most organizations ...

Salesforce.com is raising eyebrows with its early success in online CRM hosting services, but NetLedger is out to prove that it is no longer a one-horse race with yesterday's announcement of its ...

Wednesday’s salesforce.com IPO offered a rare opportunity for smaller CRM companies to elbow their way into the media spotlight. Many of these competitors claimed that they were taking customers away ...

Eagle Global Logistics faced a complex problem plaguing many big enterprises: creating a global repository of customer information from disparate systems inherited via acquisition. An adaptable CRM ...

Ratcheting ratcheting up its customization capabilities, Salesforce.com will use its inaugural Dreamforce User & Developer Conference this week to launch the Winter 04 release of its hosted CRM ...

More than two years ago, Diane Yetter, CPA and president of Chicago-based Yetter Consulting Services Inc., had disparate software systems for keeping track of her clients' needs, projects, history, ...