As artificial intelligence (AI) reshapes the global business landscape, Dan O’Donnell, a veteran digital strategist and ...

FairPrice Group (FPG) is doubling down on AI-led personalisation and automation with its new “Store of tomorrow” (SOT) ...

Roleplaying, analyzing leads, taking notes – not long ago, these were strictly human domains. But senior living operators are finding concrete uses for AI ...

Ex-Jetline Travel director Andrew Todd and former Forever Cruises director Manish Suchde are to lead a new cruise and ...

Speedcast, the communications and IT services provider, has partnered with Antamedia, a provider of advanced on-premise and cloud-based network management solut ...

EY Studio+ brings the firm’s various services in marketing and design and a 7,000-strong staff under one roof in a bid to win ...

It’s no surprise that 88% of customers believe the experience a company provides is just as significant as the products ...

Social media has become a double-edged sword for businesses. While a strong online presence can drive engagement and growth, a single misstep can expose a company to legal trouble, ...

Across America, transit agencies are launching customer experience (CX) programs to improve customer satisfaction, attract ...

The performance marketing agency, Reflect Digital, has been recognised in Campaign’s Best Places to Work 2025 scheme, ...

As the smaller sibling to Buffalo Wild Wings, BWW Go puts delivery firmly at the forefront and franchisees are getting on ...

A UN report warns that AI could replace key jobs within five years, but experts say it may also create new opportunities. It ...