Beyond the bot: How AI is helping business delight customers, improve compliance, mitigate riskBy Kelvin Brown, Customer Operations Executive at TelvivaIssued by TelvivaJohannesburg, 22 Jan 2026 ...

AI is reshaping customer service, but budget constraints and organisational silos are slowing adoption, says Telviva.

Criminals are using artificial intelligence voice cloning technology to fool families into thinking their loved ones are in ...

Cruise ports force you into instant vacation mode. The relaxed mood can blur judgment, which is exactly what scammers count ...

It's time to challenge the false dichotomy between humans and bots, as shown by Amazon Connect's emphasis on hybrid ...

This latest recall covers frozen ready-to-eat chicken breast products sold in seven states, including Florida, Georgia, and ...

According to the USDA’s FSIS, the recalled chicken breasts were sold in the following states: Consumers who have purchased ...

More than 13,000 pounds of frozen chicken breast have been recalled due to a potential listeria contamination.

Georgia-based Suzanna's Kitchen has recalled 13,720 pounds of frozen grilled chicken breast fillets due to possible ...

Evelyn Hickey's struggle shows shortcomings of the FMCSA's drug and alcohol database and the testing/med review industry it ...

Ten-pound cases containing two five-pound bags of fully cooked grilled chicken breast fillets with rib meat, with lot code ...