CLEVELAND, Ohio -- Some customers of Verizon Wireless are reporting new problems on top of old woes surrounding unexplained data usage. The issues are related to Verizon's discontinuation of Backup ...

If you call Verizon looking for support, don't be surprised when Google answers the phone. This week, Verizon announced that it has started piloting Google's Cloud Contact Center Artificial ...

Google today announced that it has signed up Verizon as the newest customer of its Google Cloud Contact Center AI service, which aims to bring natural language recognition to the often inscrutable ...

As noted by TiPB, Verizon has released a first version of its Contact Transfer app in the App Store. The free iPhone app, which only works with Verizon iPhones and won’t do anything on your AT&T ...