Salesforce.com is raising eyebrows with its early success in online CRM hosting services, but NetLedger is out to prove that it is no longer a one-horse race with yesterday's announcement of its ...

Not long after launching Siebel OnDemand and acquiring hosted CRM provider UpShot, Siebel Systems has set it sights on surpassing incumbent hosted CRM darling Salesforce.com. OnDemand, a $70 per seat ...

With Siebel's recent jump into the hyped market for hosted customer relationship management (CRM) solutions, the debate on CRM hosting has reached a boiling point. Fundamentally, most organizations ...

Wednesday’s salesforce.com IPO offered a rare opportunity for smaller CRM companies to elbow their way into the media spotlight. Many of these competitors claimed that they were taking customers away ...

Sacramento, Calif., began 311 more than a decade ago, and like other cities has decided to move on to next-generation technology. Less than a year ago, it upgraded its legacy CRM to a cloud-based ...

Ratcheting ratcheting up its customization capabilities, Salesforce.com will use its inaugural Dreamforce User & Developer Conference this week to launch the Winter 04 release of its hosted CRM ...

Hosted customer relationship management (CRM) hype has failed to convert Open Universities Australia (OUA); with the distance education provider's inhouse PeopleSoft rollout sure to be closely watched ...

Picking a CRM (customer relationship management) application is one of the biggest technology decisions you’ll make for your growing company. When you consider the money to purchase it, the time to ...

Looking to compete with Salesforce.com Inc. in the hosted customer relationship management (CRM) space, professional services firm XTech Corp. plans next month to offer a hosted CRM platform based on ...

More than two years ago, Diane Yetter, CPA and president of Chicago-based Yetter Consulting Services Inc., had disparate software systems for keeping track of her clients' needs, projects, history, ...