An ambulance was called, but it didn’t arrive for 11 agonising hours. Mum spent that time on the floor, in pain and stripped of dignity. She kept asking me when help was coming and I didn’t know how ...

There was an urgent request for a staggering 10 ambulances to rush to the music venue and reports of at least 11 people being hit by bullets. The authorities descended on the club at 91-12 144th ...