What are your assumptions about difficult people at work? Considering their possible motivations can change your perspective.

Life is full of different kinds of people; some are easy-going, while others test our patience. Dealing with difficult people ...

I've got a difficult person in my professional life. No, it's not you. But, for a long time, I was stressed out every time I had to work with this person. I'd feel nervous before our conversations and ...

Five science-backed strategies for getting along with anyone. Oscar Wilde famously noted, “Some cause happiness wherever they ...

This article follows the Direct Message methodology, designed to cut through the noise and reveal the deeper truths behind the stories we live. When I began studying how workplace culture impacts ...

MOBILE, Ala. (WALA) - “Life is just better when you have to interact with fewer complicated individuals.” – 82% of working Americans. Unfortunately for those of us who prefer smooth sailing, this ...

Having to work with frustrating people is simply part of life. You can't escape them. But you also don't have to grin and bear the stress as if you have no choice. While researching for my new book, ...

Most of us have dealt with that person before, right? Someone we’d classify as “difficult.” Someone we don’t like to spend time with, or who makes us feel stressed. We all have at least one person in ...

Forbes contributors publish independent expert analyses and insights. Sho Dewan is a career expert who covers work, top jobs, and business. In every career and organization, encountering a difficult ...

These six books can help ease tensions. By Louisa Kamps Earlier in my career, I worked for a hot-tempered woman who, according to an office rumor, had thrown a shoe at one of my predecessors. Rattled ...

Coaching is the new leadership. If empowerment, ownership and innovation matters to you, consider how these 10 questions can incorporate coaching into your productivity. In The Great Game of Business, ...