The board of directors of eXp World Holdings, the parent company of eXp Realty, has appointed Fred Reichheld to the board as an independent member. Reichheld is the creator of the Net Promoter System, ...
Loyal customers are assets to any business. The best way to transform someone into a loyal customer is by offering outstanding customer satisfaction. Therefore, it is essential to gauge how happy and ...
When organizations look for feedback on how their customers feel about the products and services they offer, the Net Promoter Score (NPS) is often the first port of call. NPS is an indicator that ...
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