Leading the charge in the realm of innovation within the insurance sector, digital claims processing services are at the forefront of a revolutionary shift in how insurance claims are managed and ...
Bankim Chandra is Director & CEO of Dotsquares. Always committed to innovative solutions and mentoring the next generation in the industry. After recently attending a private event at the Marylebone ...
Uganda’s current BPO industry is made up of only 30 small players, none of whom have more than 50 employees, due to a lack of government direction and challenges the strategy will aim to address. On ...
IBEX Limited is a global provider of BPO services and customer engagement technology solutions. The company's performance is influenced by macroeconomic conditions, but its focus on technology-driven ...
Finding the best business process outsourcing companies can either make or break your company. Without a reliable partner, you're putting the backbone of your business at risk and opening the door for ...
BOGOTA, Colombia--(BUSINESS WIRE)--Colombia has become one of the most important global destinations for BPO and KPO operations, with an 8% and 18% growth in exports in 2022, according to the BPrO's ...
The domestic technology sector has set its sights on capturing a larger share of the lucrative global Business Process Outsourcing (BPO) market with the launch of AIDEC Digital’s state-of-the-art BPO ...
The Philippines’ business process outsourcing (BPO) industry is losing its edge as the country’s skilled workforce dwindles at a time when AI-powered bots are threatening to take over call center jobs ...
A lawmaker in the Philippines filed a legislative bill which seeks to protect BPO workers from all kinds of exploitation in the workplace. If passed, the law would require the government to issue ...
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