Residents will receive a mailer regarding the upcoming water meter replacement, followed by a door hanger reminder one to two weeks prior to the installation. (Katecey Harrell/ Tyler Morning Telegraph ...

Jackson's water bills are now accessible online, meaning residents can easily view billing and make payments rather than endure long wait times on the phone as in the past. Thousands of customer bills ...

When Austin Lunn-Rhue received a new water meter through the City of Englewood last summer, he thought his usual bill of around $110 per month would go down. Much to his surprise, when he opened his ...

San Diego’s notoriously bad customer service and billing for sewer and water customers are dramatically improving thanks to new software, more employees and shifting priorities, city officials said ...

Springdale Township commissioners continue their push to modernize the township’s water distribution system with a recent software purchase. The township bought software from Diversified Technologies ...

Department of Public Works Deputy Director Carla Dazet gave an abysmal picture of the state of water billing in the capital city at the May 20, 2021, Jackson City Council Meeting. “We don’t know if ...