Delighting customers takes work. VoIP phone providers are not exempt. The product must deliver as promised. It requires a stellar warranty. And copious amounts of support must be in place. And ...

CRM platforms integrate with Voice over Internet Protocol (VoIP) technology to create a powerful solution that will boost your customer communications. You’ll commonly find this integration in call ...

Our content is funded in part by commercial partnerships, at no extra cost to you and without impact to our editorial impartiality. Click to Learn More The most reliable internet protocol (IP) desk ...

While choosing VoIP over landline phones is generally an easy decision for most companies, there are a few situations where your business may want to go with a landline or hybrid VoIP system. For a ...

A reader says he has set up an IP PBX at his headquarters and wants to link it to VoIP phones in two remote offices via a VPN. The VPN serves dual-duty to both grant access to data servers at the main ...

Editorial note: Forbes Advisor Australia may earn revenue from this story in the manner disclosed here. Read our advice disclaimer here. If you need a phone service but don’t want to deal with an ...

Remember pay phones? Those relics of telecom’s distant past were once everywhere—on many busy street corners, in bars and restaurants, even built into airliners’ seatbacks. Now, an engineer in Vermont ...

Free VoIP Speed Testing: How to Evaluate Call Quality on Your Network Your email has been sent VoIP speed tests measure critical metrics (e.g., latency, jitter, packet loss, and mean opinion score) to ...