If your customer needs to return an item, and you have chosen to pay for the return shipping, it will be necessary to send him the label. Many customers prefer to receive this label through email so ...

Back in March, I shared three ways to make the returns process easy for online retailers – showcase your policy, implement a Return Merchandise Authorization (RMA) system, and get tech savvy with your ...

The world of shipping becomes more streamlined with the use of technology. Gone are the days where sending a package meant an automatic trip to the post office. Today, it's easy to print your own ...

To meet the growing demand for flexible and easy return options and to compete with rivals in the shipping industry, FedEx (NYSE:FDX) has launched a new service that will give customers access to ...

Mailed returns often cost $4.95–$9.99 at apparel stores; big-box retailers typically offer free labels or partner drop-offs Free in-store returns are your safest bet; on Amazon (and others) pick label ...

Shipping still sells. Free, fast shipping continues to drive conversions and reduce cart abandonment, especially when unexpected fees are avoided. Returns build trust. Simplified, no-hassle returns ...

A great e-commerce experience requires more than competitive prices, a robust selection of goods, fast shipping and easy returns … it takes them all. Today's consumer mindset has changed. Services ...

Sometimes an item doesn’t fit. Sometimes it doesn’t match the color on a customer’s computer screen. And sometimes customers simply just change their minds. Whatever the reason, package returns are a ...