A critical AI security vulnerability, dubbed “BodySnatcher,” highlights how the growing power of AI agents within workflow ...
ServiceNow tacked agentic AI onto a largely unguarded legacy chatbot, exposing customers' data and connected systems.
ServiceNow launched conversational bot technology called Virtual Agent that aims to complete work from conversations and resolve issues for customers and employees via automation. Virtual Agent, which ...
ServiceNow's new chatbot works across applications and can summarize customer service interactions and perform case, incident, and agent chat summarizations; act as a virtual agent; and perform search ...
The information technology workflow management giant ServiceNow Inc. said today it’s expanding its family of Now Assist generative artificial intelligence agents. The new Now Assist in Virtual Agent, ...
Companies to provide enhanced collaboration and digital workflow offerings for the distributed workforce The new capabilities enhance an existing ServiceNow Virtual Agent integration. With Virtual ...
Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Today, ServiceNow announced “Now Platform Washington, D.C.”, the latest ...