AI is expanding into new areas of customer service. Here’s why it can help the customer experience by augmenting, not replacing, human jobs. There’s no doubt that artificial intelligence is the future ...

Denmark’s state-run postal service, PostNord, will deliver its last ever letter on Tuesday, as the rise in digital communications brings its 400-year-run to an end.

Mitchell Grant is a self-taught investor with over 5 years of experience as a financial trader. He is a financial content strategist and creative content editor. Amy is an ACA and the CEO and founder ...

Industries around the world depend on a variety of services and products to fulfill their respective missions. When your company is one that lends support through providing a service, rather than a ...

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Getting your vehicle serviced can be a real hassle, but luckily, GM customers have a few options at their disposal to streamline the experience. That includes GM Mobile Service Plus, which essentially ...

Marshall Hargrave is a stock analyst and writer with 10+ years of experience covering stocks and markets, as well as analyzing and valuing companies. Dr. JeFreda R. Brown is a financial consultant, ...

David Steiner will lead the U.S. Postal Service as the next postmaster general, as the federal mail agency faces an uncertain future under the Trump administration. Amber McReynolds, chair of the USPS ...