If you take in your Samsung device to an independent shop for repair, Samsung requires the store to send your name, contact information, device identifier, and the nature of your complaint to the ...

IFixit and Samsung were once leading the charge in device repair, but iFixit says it’s ending its repair partnership with Samsung because it feels Samsung just isn’t participating in good faith.

Just yesterday, the repair site iFixit announced it’s ending its partnership with Samsung. The collaboration came to an end less than two years after the companies partnered for a device repair ...

A contract between Samsung and independent repair stores has revealed anti-consumer practices. Stores are required to disassemble products that feature parts not bought from Samsung. These stores are ...

Karandeep Singh Oberoi is a Durham College Journalism and Mass Media graduate who joined the Android Police team in April 2024, after serving as a full-time News Writer at Canadian publication ...

Device repair company iFixit is ending its repair relationship with Samsung, iFixit announced in a blog post today. The partnership is being dissolved after a two-year period because iFixit and ...

If you’ve got a Samsung Galaxy phone in need of repair, you may need to find a new shop. Best Buy’s Geek Squad—once a Samsung-authorized partner—will no longer fix hardware issues such as depleted ...

What’s happened? Samsung is testing a new retail repair service that brings quick diagnostics in-store and routes more complex repairs through nearby service centers, as the brand looks to cut down ...

Samsung Electronics and LG Electronics will provide an "emergency repair service" for those needing urgent repairs for smartphones or home appliances during the Lunar New Year holiday period. Samsung ...