In the coming years, growing competition among customer relationship management (CRM) providers—including technology titans like Microsoft, Salesforce, and Zoho—will cause a fundamental shift in the ...

Make no mistake, either Agentforce is Salesforce's future or its future looks pretty bleak. For now, most CRM investors are ...

While they may not offer the same potential for high returns as they provided over the last ten years, Alphabet Inc. (GOOG) and Salesforce Inc. (CRM) manage to squeeze out profitability in a difficult ...

There are dozens of powerful, customizable and user-friendly customer relationship management (CRM) platforms on the market. To find CRM success for your business, you must consider your company’s ...

A significant shift is underway in the enterprise software landscape, particularly within the life sciences customer relationship management (CRM) market. Veeva Systems VEEV, a long-time partner of ...

Is Salesforce a CRM company? Or is it an AI company? The pivot towards generative AI everywhere over the past six months has made that an entirely valid question - and it’s not one that’s had the most ...

Salesforce and Pegasystems could not be further apart in terms of where both companies started their respective customer relationship management (CRM) journeys. Salesforce is currently evolving from ...

Salesforce (CRM) stock may present a favorable buying opportunity despite not appearing cheap on an absolute basis.

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Shares of Salesforce (NASDAQ:CRM) are falling Tuesday morning. The stock initially traded higher after the company announced a partnership with OpenAI. Here’s what you need to know. What To Know: ...