Businesses no longer wait for problems to grow unmanageable. Instead, they focus on preventing issues before they arise. Reactive IT management often results in downtime, lost productivity, and ...

Elise Carmichael is the CTO of Lakeside Software, where she oversees the design and delivery of its digital employee experience platform. For decades, companies have taken a reactive approach when ...

The bulk of today’s security programs are reactive. We focus on events. On alerts. The flashing screens. Hyped vulnerabilities stemming from news articles. We swat at mosquitos that have already ...

Customer experience is entering the sci-fi age: knowing and understanding customers on an individual level, providing personalized service, and dedicated moments. All of this is becoming possible ...

The government is taking on cybersecurity matters with gusto and leading the charge with some pretty heavy hitters like Amazon, IBM, Apple and Google. Not to mention, the latest cybersecurity ...

AIMS Innovation is launching a new technology in the U.S. market tailored for system integrators working with Microsoft BizTalk. “We help IT operations turn from a reactive mode to a proactive mode ...

Enterprise IT teams are struggling to cope with three major forces of change: the evolving regulatory environment, a globally dispersed workforce, and the diversification of device types. The current ...