Imagine Jo: Everyone in Jo's life recognizes her as an outstanding problem solver. She's the type of person who seems capable ...

Two weeks after the Harvard Undergraduate Association began the process of forming a problem solving team and indefinitely postponed all student referenda — including the College-wide referendum on ...

Contractor pilot fish is working on a new IT system at a big aerospace company. The project is going fine — but one day the whole development team gets called into a meeting to discuss “our most ...

A problem doesn't last a lifetime. But how you deal with it can make it linger for years without resolution. In my studies about the topic, I've identified that, in addition to everything that ...

Entrepreneurs who build successful businesses often possess a unique ability to see what others don't—the critical bottlenecks hiding in plain sight that create frustration, inefficiency, and lost ...