Automotive News

5 Reasons you need to use phone scripts for your dealership

At first glance, phone scripts may seem like something that isn’t necessary for your customer service calls. Many people feel like they can be more successful if they are allowed to handle calls their ...

For New Employees Who Fear the Phone: 3 Scripts to Use When You Can't Hear Clearly

Every time the phone rings, my heart tightens.The office phone rings. At that moment, my body stiffens.I glance around, ...

If you struggle with 'opening' phone calls or business negotiations, have AI list 'ways to be rejected' before writing a script

Inquiries by phone, sales calls to someone for the first time, or striking up a conversation at an exhibition. Have you ever ...
Printing Impressions

The Lazy Print Sales Rep’s Phone Script

My youngest daughter, Madeline, recently took a job working for Hibooks, a start-up competitor to Audible that’s using the Netflix model to build a following. She’s in customer service (no better ...