A small business receptionist does much more than greet visitors to your office or direct incoming phone calls. A receptionist often handles deliveries, processes the mail, places outbound calls for ...

As a staff writer for Forbes Advisor, SMB, Kristy helps small business owners find the tools they need to keep their businesses running. She uses the experience of managing her own writing and editing ...

Medical receptionists work at the front desk of medical offices answering phones, greeting patients, and handling written and electronic communications. Medical office receptionists differ from ...

A virtual receptionist, also known as an off-site live receptionist, does more than just answer calls. Virtual receptionist services can improve your business’s ability to manage customer relations, ...

BROOK PARK, Ohio -- A receptionist at a dentist’s office has been fired and faces criminal charges after she allegedly falsified office records and stole prescriptions. According to Brook Park police, ...

Grief never comes with a timeline, but bureaucracy sure tries to give it one. When one doctor’s office receptionist hounds a grieving widow for her recently-deceased husband’s address, she delivers a ...