TEMPE, Ariz.--(BUSINESS WIRE)--KUBRA, a leading provider of customer experience management solutions for some of the largest utility, insurance, and government entities, is thrilled to provide JEA ...

JACKSONVILLE, Fla. — JEA announced that a redesigned Customer Solutions Center at the new JEA headquarters will open on April 10. STORY: Inmate in Texas executed for stabbing his wife to death, ...

JACKSONVILLE, Fla. — Action News Jax has learned that since JEA took over management of Normandy Village Utility (NVU), the public utility’s call center has been flooded with inquiries, reaching its ...

JEA will put a hold on cutting off electric and water service when customers fall behind on paying utility bills, giving a six week "grace period" to thousands of residents and businesses facing a ...

JACKSONVILLE, Fla. – JEA is upgrading all 420,000 water meters in the city to improve customer service and give users more information on how much water they use. The planned upgrades are for both ...