Salesforce's competitive edge lies in its CRM solutions, with solid market leadership and expected profitability growth. AI has various applications in CRM, including increased sales, productivity, ...

Salesforce is the world’s most popular CRM with good reason. Our testing found it to be one of the best CRMs on the market, with robust analytics, helpful customer support tools, and a bevy of ...

Customer relationship management (CRM) software is designed to help businesses capture leads, communicate with customers and grow revenue. While some CRM platforms offer comprehensive solutions for ...

Salesforce is the most popular customer relationship management (CRM) software in the world, and it just launched a free forever plan that offers basic sales and customer service functionality for ...

Ask 10 small and midsize business (SMB) owners to define a customer relationship management (CRM) system, and you’re likely to get just as many different answers. Some use their CRM as a tool to ...

Customer relationship management (CRM) software is no longer a “nice-to-have” component of your company’s tech stack. Today, businesses need CRM software to navigate an increasingly competitive ...

In recent weeks, Salesforce reported record third-quarter fiscal 2026 results, raised its full-year guidance, and highlighted rapid adoption of its AI products Agentforce and Data 360, underpinned by ...

There are dozens of powerful, customizable and user-friendly customer relationship management (CRM) platforms on the market. To find CRM success for your business, you must consider your company’s ...

Despite a recent 10% dip in share price, we believe Salesforce’s investment thesis remains intact, even when the broader ...