Households are at risk of overpaying on their energy bills if their smart meters are faulty or wired incorrectly. Customers ...

It took over a week, but Sue Sanders finally got Xcel Energy to send a contractor to repair a part broken by a contractor attempting to replace a smart meter. Sanders was initially informed by an Xcel ...

They’re called smart meters. And both Con Edison and NYSEG utility companies say they are a way for customers to keep watch on energy use and to save money. Con Edison said on its website it has ...