Oracle looks to extend the capabilities of its CRM software through the purchase of Telephony@Work, which the acquisition-hungry vendor announced Tuesday. Telephony@Work provides multichannel IP-based ...

Oracle announced three significant artificial intelligence (AI) overtures with a heightened focus on CRM and service this week at Oracle CloudWorld in Las Vegas. On Tuesday, Oracle released details of ...

Oracle's innovative Social CRM product joins social networking with true enterprise features such as reliability, security management, and scalability. Given the different skill sets and perspectives ...

In a move that reflects an industrywide effort to build out end-to-end services, Oracle announced an option for companies to integrate the capabilities of its Oracle CRM On Demand with partner InQuira ...

If you trust Oracle to have the best marketing, sales and service automation in the world, then just sign up for their CRM-in-90-days offer. Don't ask about customization though - but do tell the ...

Oracle offers the industry’s widest and deepest range of sales force automation functionality as either an on-premise product or a cloud solution — or a hybrid of the two, according to Anthony Lye, ...

The chasm between on-premises and on-demand CRM got a little bit smaller this week, as Oracle released a prebuilt integration between its core on-premises Siebel CRM solution and its Oracle CRM On ...

One of the announcements that has caused some considerable interest at COLLABORATE 10 is that Oracle (news, site) is offering support for Siebel CRM for iPad. Combining Oracle’s REST API and Apple's ...

There is no end in sight for CRM on Demand despite the arrival of Fusion CRM, according to an executive Oracle is hoping to differentiate its cloud CRM (customer relationship management) software from ...

Oracle is hoping to differentiate its cloud CRM (customer relationship management) software from that sold by rivals such as Salesforce.com with a new set of industry-specific capabilities. Oracle CRM ...