Hotel Seiyo Ginza in Tokyo was the first hotel in Japan to introduce butler services to all its rooms and suites. Its butlers are trained to attend to its guests with customary Japanese hospitality, ...

Can a butler really make a hotel stay that much more extraordinary? Yes, say a growing number of luxury properties that have butlers as an amenity for their guests. According to Reneta McCarthy, a ...

With travel slowly recovering in the midst of the pandemic, there is tremendous pent-up demand and consumers are looking for discerning experiences. The hospitality industry has been ravaged by ...

“In a way, I think Downton Abbey has really brought back and highlighted our roles in the service industry,” says head butler Sean Davoren of the iconic Savoy Hotel in London, as we meet in the Thames ...

The oldest residence hall at Butler University will be transformed into a boutique hotel after developers stepped in to protect the building from demolition. The hotel, part of the Curio Collection by ...

More often than not, ordering room service is the last resort for a number of reasons; namely due to poor food quality and inefficient service, which results in hotels losing out on a significant ...

Aloft Hotels this week announced the launch of a new, robotic “butler” at the company’s Cupertino, Calif., location. Dubbed “A.L.O.,” the new botlr, or robotic butler, is designed to help the hotel’s ...

INDIANAPOLIS — Butler University is teaming up with Hilton to restore and transform a historic residence hall into a boutique hotel. Curio Collection by Hilton is expected to open during the 2026-2027 ...

Yes, say a growing number of luxury properties that have butlers as an amenity for their guests. According to Ms Reneta McCarthy, a senior lecturer at the School of Hotel Administration at Cornell ...