A major smart meter glitch will result in surprise bills for some customers HUNDREDS of EDF Energy customers could face surprise bills this year, after it was revealed that some of the supplier's ...

PENSIONER Rick Weightman couldn’t fathom why £10 kept coming off his prepayment meter every time he topped up. He thought it was a meter mistake, but EDF was charging him for an old debt back in 2018 ...

British Gas, EDF Energy and other energy companies’ online services have stopped working properly on the final day for customers to submit meter readings. Websites said they were unable to accept ...

A single mother-of-one says she and her little boy went without heating for ten days after energy company EDF went into her home and installed a pre-payment meter without her knowledge while she was ...

A Fishponds woman has been left upset and frustrated after EDF failed to deliver on a pre-Christmas promise of £100 in credit. Jessica Lockier took up the special offer from the power company, which ...

EDF Energy will pay £350,000 after missing its target to install smart meters for customers last year, regulator Ofgem said. Ofgem found that EDF failed to meet its annual installations target for ...

HUNDREDS of EDF Energy customers could face surprise bills this year, after it was revealed that some of the supplier’s smart meters have failed to pass on customers’ gas and electricity usage. The ...