From the session list, it seems there is going to be quite a bit of Dynamics 365-related news at next week's Microsoft Ignite virtual conference for IT Pros and developers. One area scheduled to get a ...
Dynamics — Microsoft’s combination customer relationship management and enterprise resource planning platform for sales, service, project management and operations — isn’t just for large organizations ...
SALT LAKE CITY--(BUSINESS WIRE)--NICE inContact, a NICE business (Nasdaq: NICE), today announced that companies can now integrate Microsoft Teams and Microsoft Dynamics 365 Customer Service with NICE ...
Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Microsoft today announced updates across its Microsoft 365 portfolio, ...
Mar 17, 2025 -- By: Johnny McCormick and Jacob Grimm-- Contact centers are key to exceptional customer support and business growth, yet many struggle with integrating AI driven experiences and ...
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