No Jitter

Decoding Dialogflow: Enabling Voice

Voice-enabled bots are revolutionizing the market for interactive voice response (IVR) systems. When compared to a traditional DTMF interface, voice can be a highly effective user interface ...
TMCnet

Voximplant, Launches One-Click Integration With Google Cloud Dialogflow

Voximplant, the voice-first cloud communications company, today announced one-click integration of Google Cloud Dialogflow into Voximplant’s full-featured CPaaS platform. This follows on to the ...
Destination CRM

Voximplant Releases Integration with Google's Dialogflow

Voximplant, a provider of a cloud communications platform for web and mobile app developers, today released a new integration for Google’s Dialogflow, a platform for building voice- and text-based ...
TMCnet

Google, AudioCodes Collaborate to Bring Telephony Voice Services to Google Dialogflow Virtual Agents

Last year we told you on our sister site, Future of Work News that Google’s Dialogflow Contact Center AI could transform customer service. The solution is a great AI-powered platform for building ...
No Jitter

Decoding Dialogflow: Integrating CCAI with Contact Centers

Although Google hasn’t announced when Contact Center AI will become generally available, I fully expect certain parts of CCAI to be GA by the end of the year. At that time, the floodgates will open as ...
ZDNet

Google Cloud updates Dialogflow for better Contact Center AI agents

Google Cloud on Wednesday announced a series of updates to Dialogflow, the development platform for building chatbots and interactive voice responses (IVR). Dialogflow is the core technology behind ...
Business Wire

UJET Announces Partnership with Google Cloud Contact Center AI (CCAI) and Integration of Google Cloud Dialogflow CX

SAN FRANCISCO--(BUSINESS WIRE)--UJET, Inc., the world’s first and only CCaaS 3.0 cloud contact center, announced its partnership with Google Cloud’s Contact Center AI (CCAI) and integration of its ...