The pharmacy benefits management (PBM) industry is at a turning point. While 70% of the market still relies on decades-old systems from the big three PBMs, modern technology is quickly transforming ...

Joel Suarez is a principal customer experience architect at CDW. He specializes in designing and delivering cutting-edge customer experience and contact center solutions that help organizations ...

Are Non-Human Identities the Missing Link in Cloud-Native Security? Where cloud-based solutions are integral to organizational infrastructure, how well are we managing the identities that are not ...

The shift from traditional, on-premise phone-system call centers to cloud-based call centers provides greater flexibility, scalability and cost efficiency. Coud-based call center solutions are quickly ...

2025 NAB Show illustrates how the technology is ‘no longer an experiment’ When you purchase through links on our site, we may earn an affiliate commission. Here’s how it works. With more broadcasters ...

We are in the middle of a resurgence of interest in private cloud because the concept remains the best answer to solving today's growing IT cost, complexity, and compliance challenges. This interest ...

If you’ve ever waited at City Hall, struggled with paper forms or outdated websites, or felt that emergency response seemed slow, you’re not alone. Across the country, government agencies — from small ...

Cloud computing is reshaping how industries think, from agriculture to wholesale trade. Few technological advancements have had that same level of impact. Companies of all sizes use these services to ...

The construction industry is at a turning point. What used to work — manual tracking, paper-heavy processes, and in-person meetings — no longer meets today’s demands. As projects grow more complex, ...

Charles Sansbury believes a "cloud hangover" has led commercial enterprises to reconsider data workload strategies, giving the government an opportunity to gather lessons learned and be "fast ...

Cloud technologies are at the heart of digital transformation today, driving innovation and agility across industries. With the rapid adoption of platforms like AWS, Azure, and Google Cloud, ...

Technology innovations in modern policing are invaluable assets. These advancements not only enhance the efficiency and effectiveness of law enforcement but also provide significant benefits in areas ...