Call center quality assurance (QA) software — and its enterprise counterpart, contact center quality assurance software — have become essential for businesses that want to provide consistently high ...

FaceTime, Skype, Zoom, and other apps offer live captions for calls and videoconferences. You can record calls in FaceTime. Several services and some apps transcribe audio to text using machine ...

With iOS 26, Apple has expanded its native call recording feature with transcripts, Live Translation, summaries and tighter integration with Notes. It’s a more polished and useful tool than before, ...

How to Record a Phone Call on Android in 5 Ways Your email has been sent Recording phone calls on Android can be done using built-in features or third-party apps. Learn the best methods and legal tips ...