The user experience category of Fast Company’s Innovation by Design Awards honors projects that consider a user’s journey, from beginning to end, whether in an app, a physical product, or a ...

User experience (UX) can have a big impact on customer satisfaction. Learn which UX design customer metrics you should keep an eye on. Brands want their customers to have the best user experience (UX) ...

Forbes contributors publish independent expert analyses and insights. Career in marketing consulting, supercharging big brands and startups. The shift to digital has led companies to rely more on ...

Improving a business’s user experience can be a tricky endeavor. While the right product or service can entice droves of people to purchase, one wrong move can turn both current and potential ...

Opinions expressed by Entrepreneur contributors are their own. Renowned as the “Warren Buffett of business communication,” author Steve Denning has spent the last 15 years peering into the future, ...