CXA enhances personalization. Customer experience automation uses real-time data and AI to deliver personalized, relevant experiences across multiple touchpoints. Scalable customer journeys. CXA ...

In a company, front office refers to operational activities that directly affect customers, such as sales, customer service, marketing and websites. Back office refers to business activities that take ...

The rapid development of artificial intelligence has several benefits in productivity and enhancing different technological fields. But with these advancements comes a threat that at some point, ...

Monitoring takes the form of sensors and intelligent devices connected to a digital processor. These monitored values are used for computing and then controlling some sort of real-world action. Many ...

From assembly and pick-and-place to material handling and packaging, the number of robots working in manufacturing and assembly plants continues to grow—a big part of the new wave of factory ...