IVR testing is a critical part of ensuring your system performs as it should. Automated testing is ideal, as long as it is done responsibly. Companies should conduct IVR testing routinely to ensure ...

Did you know the way you answer phone calls to your business could be driving away customers? According to Marketing Land, one study found that 74 percent of people were inclined to choose a ...

How to Add an IVR Payment Option and Automate Collections Your email has been sent Looking for a secure way to automate collections? We’ll walk you through the steps of setting up IVR payment options ...

JERUSALEM, ISRAEL, May 3, 2023/EINPresswire.com/ -- Squaretalk, a leading provider of cloud communication software, and Key IVR, a secure payment solutions provider ...