We evaluated the nation’s top auto insurance companies to find the best overall value ...

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How satisfied are auto insurance customers in that moment of truth when they need to file a claim? According to the JD Power 2026 U.S. Auto Claims Satisfaction Study, SM released today, that depends ...

Senators Elizabeth Warren and Josh Hawley are on the wrong track and misunderstand the influences that can affect claims, the industry said. The senators ...

Vehicle damage photos now let claims systems estimate impact force and injury likelihood - but only if casualty teams can ...

In the past, the auto insurance industry was all about paperwork and drawn-out processes. But now, things are changing fast thanks to technology. At the heart of this transformation is the emergence ...

Your ZIP code affects car insurance because insurers use it to measure risk in your area. Accident rates, theft, vandalism, and severe weather damage vary by location, so car insurance companies ...

The odds that a car insurer will pay out when a policyholder files a claim have dropped sharply over the past decade, according to a new analysis of thousands of company regulatory filings. Auto ...

Vivek Jetley, president and head of Insurance, Healthcare and Life Sciences at EXL, a global data and AI company serving Fortune 500 firms. Long claims processing and settlement cycles are often ...