NEW YORK -- An Uber passenger in New York City went on a verbal assault like you won't believe, and the driver, he took it all in stride. "I will kick your phone in your face *expletive,*" the ...

You watch the clip and decide for yourself: a woman tells Uber she feels unsafe, then refuses to exit the car while the driver records the encounter. The driver’s video and the passenger’s call to ...

The company monitors passenger feedback for risky driver behavior. Some accused of serious sexual assault had prior records of complaints. Credit...Illustration by Max-o-matic; Photographs by Andres ...