The intense scrutiny of 911 calls in the Josh Powell case has many questioning the qualifications and training of the operators involved. While officials won’t comment specifically on the Powell case, ...

911 operators ask too many questions. 911 operators are indifferent. 911 operators just need to send help now. Those are some of the misconceptions people have about dispatchers who respond to ...

CAUSED THE ENGINE TO FLY OFF. THAT IS STILL UNDER INVESTIGATION. MILWAUKEE IS NOW USING ARTIFICIAL INTELLIGENCE TO TRAIN ITS 911 DISPATCHERS. >> THEY GAVE US A SNEAK PEEK OF THE NEW SYSTEM TODAY.

LISBON–Columbiana County’s 911 advisory committee wants the monthly state tax on cellphones to be increased to help with additional dispatcher training expenses, and state Rep. Tim Ginter told them he ...