John Jokantas, the head of communications for the county’s 911 center, requested funds to get AI training for his dispatchers. Most people know pilots spend hours on a flight simulator before they ...

SIX. METRO SAFE WILL NOW HAVE MEDICAL PROFESSIONALS ON STAFF TO CONSULT WITH 911 CALLERS, BUT BIG MEDICAL EMERGENCIES WILL STILL BE HANDLED BY DISPATCHERS. THEY’RE TRAINED TO HANDLE JUST ABOUT ...

GRAND TRAVERSE COUNTY — In June, Grand Traverse County approved the purchase an an A.I. System meant to help 911 dispatch with calls. Now, those calling the non emergency hotline have been hearing a ...

LISBON–Columbiana County’s 911 advisory committee wants the monthly state tax on cellphones to be increased to help with additional dispatcher training expenses, and state Rep. Tim Ginter told them he ...

BAKER COUNTY, Fla. — Cheryl Collins' voice cracked with fear as she pleaded with a Baker County 911 dispatcher for help. “My daughter passed out on the floor and I don’t know what to do." Her ...

LANSING, Mich. (WLNS) – Ingham County leaders are currently discussing a possible half-million-dollar contract to ease the staffing shortage they’re dealing with at the 911 dispatch center. Ingham ...

By mirroring the life-saving impact of flight simulators, which have trained generations of pilots to navigate crises safely, the 911 Call Simulator addresses a critical gap in dispatch training. It ...

Ingham County officials approved a plan to hire temporary part-time dispatchers for the understaffed 911 Central Dispatch Center. The Sheriff's Office is prioritizing local applicants with previous ...

After a Lake County Board vote last week over a Sheriff’s Office training funding item sparked a lengthy debate about the county’s 911 consolidation, Sheriff John Idleburg said the office is standing ...

Billie Shepperd was planning her daughter Sheila’s 60th birthday party in June 2020 when the phone rang. She had been imagining family members traveling from Washington, DC, to celebrate at the beach ...

The Arkansas Municipal League named Jonesboro the 2025 Trendsetter Award winner for technology and security for its ...